Instruction videos

Configuring events

To set up or change events, first navigate to the settings menu. Here you then select the events tab. You now have the choice to edit existing events via the pencil icon or to add a new event via the blue plus icon at the bottom left of the menu. After you have chosen one of them you can specify a whole number of notification settings; notification name and type, when the notification should be active, which trackers it relates to, which messages should be sent and notification type specific settings such as the speed for the notification type ‘overspeed’. You can also set the ‘Hide automatic’ option in the ‘Notification about event’ section. This is advisable to prevent your browser screen from filling with notifications. To save the notifications, click on the ‘Save’ button at the bottom of the ‘Notification settings’ menu. Tip: In the displayed overview of the stored events you can easily see if it is active and which notifications have been set.

Generating Reports

You can generate reports via the ‘Reports’ menu. You can bring this menu to the fore by navigating to the ‘Objects’ tab on the left side clicking on the settings icon of a specific tracker and then selecting ‘Reports’. You can also click on the ‘Reports’ icon in the menu bar at the top of the screen. In the ‘Reports’ menu you can select for which tracker you want to create a report, whether you want to include geofences, specify the date and time and very importantly the report type. You can then generate a one-off report by clicking on ‘create’ or by adding a report name and then clicking ‘save’ a recurring report. The latter option ensures that a report is sent to an email address to be specified by you on a daily or weekly basis.

Mileage report

If you want to quickly request the mileage of a tracker, navigate to the reports menu. Then select the desired tracker, date and time for which you want to know the mileage driven and the report type and format. For an overview of the mileage the ‘General information’ report type is suitable. You can indicate the preference for an html or excel printout. If you are satisfied with your selection, click on ‘Create’ to generate the report. Tip: If you want a printout for several trackers at the same time, the report type ‘General information (merged)’ is clearer.

Changing Timezone

It is possible in some cases that the time of the portal is not automatically set from summer time to winter time or vice versa. Central European Time (UTC + 1) applies to the Netherlands and Central European Daylight Saving Time (UTC + 2) for summer time. To change this, navigate to the settings menu, select the tab ‘User interface’ and select the desired Time zone (UTC + 1 or UTC + 2 in the case of Central Europe).

Password Recovery

If you have lost your password you can request a new password via the tab ‘Recover login info’ on the login page of the portal. After having entered your email address and verification number, you will receive an email with a link with which you can then set a new password.

Adjusting mileage

It is important to periodically check the odometer of the GPS. This position can be edited by selecting the ‘Edit’ tracker option via the gear behind the relevant tracker and then entering the desired number after ‘Odometer (km) GPS’ followed by ‘Save’.

Removing tracker

Due to technical and safety considerations, it is not possible to remove trackers directly from the account. If you want to delete a tracker, you should therefore change the name with the addition of four times an ‘x’ (xxxx) in front of the tracker name. Then our back office will remove it from your account. Note that when a tracker is deleted, all associated data will be lost. For the name change, click on the little gear icon behind the corresponding tracker in the ‘Objects’ tab and select ‘Edit’. Here you can change the name with four times an ‘x’ in front of the name and click on ‘Save’. (removal will then take place within the month).

Add Sub Account

As the main account holder you can also give others insight into the information of the portal. To do this, you have to create a sub account. First you navigate to the settings menu and then to the tab ‘sub accounts’. Here you will find an overview list of your sub-accounts. Below you will see a plus symbol. Click on this and a new menu ‘sub account properties’ will appear. Here you can enter the e-mail address of the beneficiary, create a password and determine which trackers, markers, routes and zones are visible for the sub account. On the right you can indicate which rights the sub account has. Once you have made your selection, click on ‘save’.

Add Tracker

The tracker tab includes a red arrow next to the search bar that you can click to add a new tracker. A small screen will appear where you can enter the activation code you received and enter a name for the tracker. Finally, click ‘add’. If the tracker does not immediately appear in the tracker tab, you need to reload the page or login again. Tip: To keep an easy overview of a large fleet it’s useful to begin with the license plate number without dashes! This way you can easily trace each car through the search bar.

Change Password

The password of your account can easily be changed via the settings menu. You then navigate to the ‘My account’ tab and enter your old password under the heading ‘Change password’ followed by the desired new password in duplicate for verification. Finally, click on ‘save’.

Zone Setup

A zone or geofence can be set up by going to the ‘places’ tab, selecting the sub-tab ‘zones’ and then clicking the add zones icon. After this you can plot a zone by clicking on the map. You can also specify in what color the zone should be visible and whether it should be displayed on the map with or without name. When you’re satisfied click ‘save’ to finish.

Show History

You can request the history on the map for a specific tracker in your account by going to the ‘history’ tab on the left-side. Here you can specify the tracker, the time, date and specify what should be filtered as a stop. After making your selection you can click on ‘show’ to see the history on the map. In the tab on the left the events will then be displayed in chronological order and in the bar below the map, you can see a graph of the tracker activity and play the route by selecting speed and clicking the play button.

Route Setup

A route can be set by going to the ‘places’ tab, clicking on the sub-tab ‘routes’ and clicking the add Route icon. You can now set out a route on the map by clicking. You can also adjust the color, indicate whether the route should be visible on the map and indicate very importantly what the deviation of the route should be. This will determine when you receive a notification.

Create Sub Account

As the main account holder you can also give others insight into the information of the portal. To do this, you have to create a sub account. First you navigate to the settings menu and then to the tab ‘sub accounts’. Here you will find an overview list of your sub-accounts. Below you will see a plus symbol. Click on this and a new menu ‘sub account properties’ will appear. Here you can enter the email address of the beneficiary, create a password and determine which trackers, markers, routes and zones are visible for the sub account. On the right you can indicate which rights the sub account has. Once you have made your selection, click on ‘save’.

Start blockade/ Ignition cut

If the tracker supports this, a start blockade can be activated so that the vehicle can no longer be started. To activate the ignition cut you have to send a command to the tracker.

To do this, navigate to the GPS tracker menu, select the tracker for which you want to execute the command and the command “Ignition cut on” and press “send”.

You can then see whether the command has been executed in the “command status” menu tab. A notification is also linked to this.

For deactivation, select “Ignition cut off” and send that command.

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